A consumer court issued a notice on Wednesday to a proprietor in a suit seeking Rs500,000 damages. The proprietor had allegedly sold a defective mattress to Muhammad Shafique, leading to back pain.
Shafique said he had purchased the mattress from Muhammad Awais in Saanda for Rs7,000.
He said Awais had assured him that it would be replaced if there were any complaints.
Shafique said that after two months of use, one of the sides of the mattress sank.
He said he complained to the respondent who was initially evasive and in the end refused to replace it. Shafique has asked the court to order the respondent to pay damages and replace the mattress. Awais told The Express Tribune that the mattress was not defective. He said the problem was with the petitioner’s bed. However, he added, he would still replace the mattress if the petitioner brought it to his shop.
Published in The Express Tribune, January 9th, 2014.